Our marketplace works because our community trusts each other.
1. What You Can Sell ✅
- Goods: new and used physical items — electronics,
clothing, furniture, vehicles, tools, and books
- Services: professional and personal services —
photography, cleaning, tutoring, delivery, repair, and design
- Produce: fresh farm products — teff, coffee,
vegetables, fruits, dairy, and livestock (live or processed)
- Property: rental and sale listings — apartments,
houses, land, and offices
- Jobs: employment opportunities — full-time,
part-time, and contract
- አብሮ Deals: group buying deals (ቅርጫ and ሸመታ) —
holiday meat, bulk produce, and community orders
2. Prohibited Items ❌
The following are strictly prohibited:
- Weapons & dangerous items: firearms, ammunition,
explosives, knives intended as weapons, and any item designed to
harm people
- Drugs & controlled substances: illegal drugs of
any kind, prescription medication without a valid prescription, and
any controlled substance
- Counterfeit & stolen goods: fake branded
products, stolen property, pirated software or media, and items with
removed serial numbers
- Adult content: sexually explicit material and adult
services of any kind
- Financial fraud: pyramid schemes, investment scams,
fake currency or documents, and unauthorized financial services
- Animals: endangered species, illegally obtained
animals, and animal parts from protected species
- Hazardous materials: toxic chemicals and flammable
materials without proper licensing
- Personal information: private data of other people,
and hacked accounts or credentials
3. Seller Responsibilities
As a seller on Nega you agree to:
- ✅ Accurate listings: describe items honestly, use
photos that show the actual item, and disclose any defects or
damage
- ✅ Fair pricing: price fairly and consistently, and
honor agreed prices
- ✅ Timely delivery: deliver items as described,
communicate delays promptly, and provide tracking when shipping
- ✅ Responsive communication: reply to buyer messages
within 24 hours, and stay professional and respectful
- ✅ Identity verification: complete verification for
higher trust and selling limits
4. Buyer Responsibilities
As a buyer on Nega you agree to:
- ✅ Honest transactions: only purchase items you
intend to buy, and pay promptly when committing to buy
- ✅ Fair reviews: leave honest and fair reviews, and
do not manipulate ratings
- ✅ Confirm delivery honestly: only confirm delivery
when you have actually received the item, and do not withhold
confirmation as leverage
- ✅ Respectful communication: be professional with
sellers — no harassment or threats
5. How to Report
If you see a violation:
- In the app: open the listing → tap "🚩 Report" →
select the violation type → add a description → submit
- Via email: email
support@nega-marketplace.com
and include the listing link and details
We review all reports within 24 hours.
6. Consequences
Violations result in:
- First violation: a warning and listing removal
- Repeated violations: temporary account suspension
- Serious violations: permanent ban, and reporting to
authorities where legally required
7. Payment Protection
Nega protects every transaction:
- The buyer pays into secure holding
- Funds are released only after delivery
confirmation
- Dispute resolution is available for 72 hours after delivery
- Full refund if the item is not received
- Admin review for all disputes